Refund and Cancelation Policy

Privacy Policy

Effective Date: February 2025

Runa Adventures (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.runaadventures.com and use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

When you register for a trip, sign up for updates, or contact us, we may collect your name, email address, phone number, payment details, passport information (if required for trip bookings), and emergency contact details.

b. Automatically Collected Data:

When you visit our website, we may collect information such as your IP address, browser type, device information, pages viewed, and interactions with our site. This helps us improve our website and services.

c. Cookies & Tracking Technologies:

We use cookies and similar technologies to enhance user experience, analyze traffic, and serve relevant advertisements. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

To process trip bookings, payments, and provide customer support.
To send emails related to your trips, confirmations, itinerary updates, and other important notices.
To improve website functionality, analyze trends, and enhance our services.
To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

Service providers (e.g., payment processors, accommodation partners, airlines, and tour operators) to facilitate bookings.
Legal authorities if required to comply with laws or respond to legal requests.
Marketing partners (only if you opt in) for targeted promotions.

4. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we encourage you to use caution when sharing personal information online.

5. Your Rights & Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Opt out of marketing emails (unsubscribe links are in every email).
Restrict or object to certain data processing activities.

To exercise these rights, contact us at info@runaadventures.com

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or content. We encourage you to review their policies before providing any personal information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of any modifications.

8. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:
info@runaadventures.com